Shipping Information

We understand your excitement in receiving your order, and we share in that enthusiasm! To ensure a speedy delivery, we make every effort to complete the shipping process as quickly as possible, enabling you to receive your items promptly.

Our product inventory is sourced both within Australia and overseas, with shipments originating from warehouses typically located in Victoria, New South Wales, or internationally. The specific location depends on stock levels and demand.

Our dedicated team works diligently to process all orders within 24 hours of purchase, except during holiday seasons and public holidays when processing may extend to 48 hours.

Under normal circumstances, you can expect to receive your order within 10-12 business days from the date of purchase. However, please note that courier-related delays may occur, and ongoing logistical impacts may slightly lengthen delivery times. We apologize for any inconvenience caused if you are approaching the end of the delivery period.

Although such situations are infrequent, they may arise during busy periods, mostly beyond our control and within the jurisdiction of postal services. If you have any inquiries, please don't hesitate to reach out to us via our 'Contact Us' page. Rest assured, we are committed to shipping your order to you as swiftly as possible.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to track your order while it is in transit.